It’s been a long and involved process to get everyone over to our new servers, but the end is in sight. (And the crowd goes wild!!) Of course, there are still a couple of folks who need to make their DNS changes and we’ll be working with them.. maybe pestering a bit as well, to get change completed by early next week. On Friday, the 20th.. our old server accounts go down for good and we’ll be pushing forward with new adventures.
Remember, if you’re having any trouble making your name server (DNS) update, let me know. I’ll do what I can to help of course.. Just keep in mind that I can’t hold back the April 20th deadline.
I certainly hope you’ve seen the newsletter we sent out last week regarding our hosting server change. That process has begun in earnest now and we’re nearly halfway through the task of moving about 1oo websites over to your new servers. As I mentioned, our hosting clients will now have much more control of their own sites, through our new Cpanel. In Cpanel you can manage your email, check your stats, back up your website (Including database & email accounts), and much, much more. I’ve been so looking forward to getting these upgrades into your hands!
Of course, if you don’t work on the web every day, it’s not always easy to figure out how to use all the new features, or even to set up a new email account on your computer. Well, for that reason we’re happy to introduce our new “How To” section filled with video instruction on how to do just about everything from changing your DNS to setting up your email accounts, to even adding a new database! You can check that out here http://www.skilletcreekmedia.com/client-section/how-to-everything/.
I suddenly looked at our company website and thought, “Too Much. Too Much” and as you can see I’ve cleared it all out and brought it down to the bare essentials. That’s one thing we often do when we build websites, we simply try to say too much. Sometimes it’s simply a better idea to provide the essential information, and then have folks call. That’s where relationship building really starts.
There was a power outage in one of our data centers overnight, which required us to shut down hardware to avoid data loss. Power has been restored, and our Network Operations team is currently in the process of bringing services back online. We currently do not have an ETA for full restoration of service. At this time, a fraction of customers may be experiencing:
- Slow or broken connectivity
- The inability to make changes to their website or upload new files
- The inability to send and receive email
We apologize for this interruption, and will update this alert with more information as it becomes available.